Return and exchange Policy

• 14 Days: For products in their original condition.
• 30 Days:For items with manufacturer defects.

• Returns or exchanges of standard items must occur within 14 days of receiving the order. This does not apply to customized furniture items (specific dimensions, fabrics, or wood variations).
• Items must be in new condition, unaltered, and free from customer damage. All accessories must be in original packaging.
• The original invoice, along with any accessories, promotional gifts, and warranty cards, must be included with the return.
• Returned products will be examined within 5 working days by our Quality Department to ensure compliance with our policy. Refunds will be processed with shipping costs deducted within 10 working days via bank transfer or payment cards.
• Shipping fees will be deducted from the refund amount.

Items cannot be returned if:

• Damage is due to misuse or normal wear and tear.
• The product has been used, altered, or assembled.
• A different color or size is requested (exchanges are not available; return and repurchase is required).
• The item is customized (specific dimensions, fabrics, or wood variations).

• You have 7 days from the date of your furniture order to cancel or change your order (style, color, or dimensions) for a full refund.
• Changes cannot be made after 7 days from the order date.
• Order cannot be canceled after 7 days from the order date.
• Furniture is eligible for return or replacement only in cases of manufacturing defects.
• This platform is a multi-brand marketplace, and all orders depend on vendor stock and availability for made-to-order items.
• Items may be cancelled within 48 business hours if stock or manufacturing availability cannot be confirmed.
• In such cases, the customer will be notified in writing and any paid amount related to the cancelled item will be fully refunded.

For non-COD orders, full payment must be made 48 hours before delivery to receive the order on the original delivery date.